Privacy Policy
LAST UPDATED: JANUARY 2025
Plain & Pixel ("we", "our", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information We Collect
When you submit the contact form on our website, we collect your name, email address, phone number, and the service you're enquiring about. We use FormSubmit.co to process form submissions — your data is sent directly to our inbox and is not stored on any third-party server beyond what is required for email delivery. We also collect anonymous usage data via Google Analytics 4 (GA4) and Google Tag Manager (GTM ID: GTM-KKHJCR5C), including pages visited, session duration, and general location. This data is anonymised and does not personally identify you.
2. How We Use Your Information
We use the information you provide solely to respond to your enquiry and to discuss a potential engagement. We do not sell, rent, or share your personal information with any third parties for marketing purposes. We may use anonymised analytics data to improve our website and understand how visitors engage with our content.
3. Cookies
Our website uses cookies for analytics purposes via Google Analytics. These cookies collect anonymous information about how you use our site. You can disable cookies in your browser settings at any time. We do not use advertising cookies or tracking cookies beyond what is required for analytics.
4. Data Retention
Contact form submissions are retained in our email inbox for up to 24 months. If you would like your data deleted, please email us at hello@plainandpixel.in with the subject line 'Data Deletion Request' and we will action it within 7 business days.
5. Third-Party Services
We use the following third-party services on this website: Google Analytics 4 and Google Tag Manager (analytics), FormSubmit.co (form processing), Vercel (hosting and deployment). Each service operates under its own privacy policy. We encourage you to review their policies if you have concerns.
6. Your Rights
You have the right to access, correct, or delete any personal information we hold about you. To exercise any of these rights, please contact us at hello@plainandpixel.in. We will respond within 7 business days.
7. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at plain.n.pixel@gmail.com.